Stop making your customers use Zapier
Integrating with Zapier is a great place to start, but comes with many tradeoffs long term. Ship native integrations with Paragon instead.
It creates a subpar user experience
Your users need to leave your app, create a Zapier account, and learn how to build Zap workflows themselves.
This often results in misconfigured workflows, data problems, and ultimately, frustrated customers.
Your users pay Zapier, while you lose upsell opportunities
Integrations are one of the best upsell levers in SaaS. Pushing users to Zapier means you not only lose out on that expansion opportunity, but now your users will have to pay Zapier to run the integrations.
Support requests get flooded
When issues come up, customers expect your support and/or solutions team to help. However, your team has no visibility into their logs which can result in days of back and forth without a resolution.
Customer spotlight
Shifting away from Zapier
After receiving complaints from their customer's experience with Zapier, Harbour shifted to native integrations built on Paragon.
Provide a 'one-click' integration experience
Embed a self-serve configuration UI for your users to connect their 3rd party accounts, enable the Workflows you've built, and configure any user settings that you surface.
Surface field mapping configurations
Provide user-input settings
Fully white-labeled and embedded, or headless
paragon.connect(’salesforce’)
Get full visibility over integration activity
Guarantee reliability to your users with end-to-end monitoring & observability across integrations, so you can debug issues before your customers even notice them.
Task history
Customer dashboards
Error notifications
Release diff
Background Ingestion Jobs
Real-time Sync
Event-driven Automations
Integrate with 100+ SaaS apps
Integrate your app with our growing list of pre-built connectors - or build your own custom connector with any API.
